Del Taco
Reviews and Complaints
What happen to the turkey tacos
User's recommendation: Where's the Turkey tacos and put on the right phone number
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Verified Reviewer | Lake Havasu City, ArizonaUpset
- Clean & tasty food
Preferred solution: Let the company propose a solution
User's recommendation: Don't order onions at del taco , if you don't want to be charged.
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Verified Reviewer | Lake Havasu City, ArizonaUpset
Preferred solution: Let the company propose a solution
Have not received unemployment
Gina thomas
I came to del taco 0748. I was in the drive thru and the person asked if I could give her a minute. No problem. It was more then 5 minutes. There was only one car in the drive thru at the window. After that she took my order I still had to wait at least 10-15 minutes to get to the window and get my
Food. I got a triple chicken meal with large fries and large sweet tea. I love del taco. I’m from the east coast and there isn’t a del taco. Your better then Taco Bell. I love you have crinkled fried. All of my experiences have been wonderful until yesterday. I only had coffee all day. I have my own business cleaning houses. My first meal. My tea didn’t taste so sweet but I was still good with this. My fries was warm/ cold fries. I was mad. I waited in line for unsatisfied food. I did ask the employee are you the only one here. She said no. Her and someone else. I noticed she has gloves on when she handed my food. I go in the store and threw my
Food on the counter mad and asked for my money back. After a few minutes laters she let me know she put it back on my credit card. First of all I paid with cash. I was even more heated. While this is happening the other employee pulls up the trash can to the fixing table with gloves on putting lettuce in the trash. Employees picks up a clean container of lettuce and wipes under the container of lettuce with the same gloves on. She was about to hand food to a customer and I said are you *** crazy to service food to a customer with the same gloves you touched the trash and clean lettuce. The other employee is on her cell phone in the driveway saying she is talking to the manager which is her mother. Her mother says she is sorry. That I need to claim Down and stop cussing. By then I was completely down.
Host rigo
Order 37
11/27/2019
813p
30105
Total 8.55
My phone number is 719896****
I was so mad I went home and eat a can of red beans for dinner. It only cost me $.72 and was good. I talked to Maria in your Parker store wonderful and helpful employee. The Colorado Springs ladies need to be fired at once. My opinion bad customer service.
- I love del taco
- All of the above
Preferred solution: Let the company propose a solution
Complaint for PDA
Preferred solution: These employees need to be reprimanded
Unsatisfied
Preferred solution: Never return
User's recommendation: Spend less at Taco Bell and leave full
Was very rude , it really got ugly.
As we all know that we have a disease that is causing us stay home and. so on .
U cant go inside a restaurant and set down and eat your meal , i should know better then anyone i own my own trucking company, so ive been having to take extra steps to get my hot meals every day , in the last two weeks ive been from Texas to New York, and ive had to say everyone as welcomed me with open arms , if they only have drive thru open they would unlock their doors and let me come in and order my meal from the inside until today in Georgia i was refused to come inside they told me i had to go through the drive thru so i did and they tried to make me and my wife look crazy, but we did and i was videotaping everything until i got up to the window and i was told Four times to turn my camera off but i didnt .
Until i felt like that it was getting alittle out of control... me and my wife ard in our 50's and we both said we have never been imbarerst
Horrible service
Preferred solution: Full refund
User's recommendation: Stay away
The food has made my spouse ill on a recent occasion and myself ill lastnight
Preferred solution: 2 free turkey tacos and 1/2 been cheese burrito at your store on Jones/Sahara, Las Vegas. They have the freshest food!
Rot gut food
User's recommendation: do not buy even if hungry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst place
- I love del taco
- Rude and disrespectful manager
Preferred solution: Let the company propose a solution
User's recommendation: Do go to this store worst customer service
Check food first
Preferred solution: Let the company propose a solution
Customer service /manager
Hi I went through the Del Taco drive through on Arlington/91 freeway in California for lunch , first of all I felt very rushed and they seemed annoyed when asking for sauce , I tried to put my straw in the soda and it was so packed with ice the Straw wouldn’t even go in ... as we are trying to check the order we realize we are missing our fires to the chicken burrito combo ..
the ham burger combo was ordered plain and it was so hard my son couldn’t eat it ... I put in a phone call to let them know my order was NOT complete the manager answered and she was extremely rude , asked me to come back I said I had already left and was too far when I explained my straw wouldn’t go through her reply “ what do you want be to do , they put too much ice “ at that point she was so rude , and the fact that I spent $35 for missing , hard and gross lunch is upsetting ... I normally do nit do things like this but the minute she replied what do you want me to do I ended the phone conversation and let her know I would be contacting corporate ..
this day and age there is absolutely NO reason for her to treat me or my family that way ... I get they are under stress but if you can’t handle your customer service you are definitely the wrong business...
I would appreciate a response so at least I know you are aware of my email ..
Thank you
Mary Ma
Double check your order
- Great food
- Terrible customer relations and service
Preferred solution: Full refund
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