Anonymous
map-marker Hemet, California

What happen to the turkey tacos

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You number went to a store and the guy was not nice and said it was not his fault. I apologize because I thought
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User's recommendation: Where's the Turkey tacos and put on the right phone number

Ronald R Dct

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Verified Reviewer
| map-marker Lake Havasu City, Arizona

Upset

on a limited budget, so i told my grand Kids, it's taco Tuesday today , we are going to del taco, they are having a special, ordered three orders of tacos with no lettuce but with onions, only to find i was charged 2.25 for onions and the other restaurants Don't charge me extra for onions. next week its pizza Hut or McDonaldson't order onions Dd but not Del taco.
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Loss:
$225
Pros:
  • Clean & tasty food

Preferred solution: Let the company propose a solution

User's recommendation: Don't order onions at del taco , if you don't want to be charged.

Ronald R Dct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Havasu City, Arizona

Upset

Charged me 2.25 for onions on my taco.
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Loss:
$225

Preferred solution: Let the company propose a solution

Cianna Grx
map-marker Rome, Georgia

Have not received unemployment

I have not received my unemployment benefits in 3 weeks. Georgia department of labor says that the employer have not certified. Could someone assist with this?
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Gina t Dop
map-marker Colorado Springs, Colorado

Gina thomas

Del Taco - Gina thomas
Del Taco - Gina thomas - Image 2
Del Taco - Gina thomas - Image 3

I came to del taco 0748. I was in the drive thru and the person asked if I could give her a minute. No problem. It was more then 5 minutes. There was only one car in the drive thru at the window. After that she took my order I still had to wait at least 10-15 minutes to get to the window and get my

Food. I got a triple chicken meal with large fries and large sweet tea. I love del taco. I’m from the east coast and there isn’t a del taco. Your better then Taco Bell. I love you have crinkled fried. All of my experiences have been wonderful until yesterday. I only had coffee all day. I have my own business cleaning houses. My first meal. My tea didn’t taste so sweet but I was still good with this. My fries was warm/ cold fries. I was mad. I waited in line for unsatisfied food. I did ask the employee are you the only one here. She said no. Her and someone else. I noticed she has gloves on when she handed my food. I go in the store and threw my

Food on the counter mad and asked for my money back. After a few minutes laters she let me know she put it back on my credit card. First of all I paid with cash. I was even more heated. While this is happening the other employee pulls up the trash can to the fixing table with gloves on putting lettuce in the trash. Employees picks up a clean container of lettuce and wipes under the container of lettuce with the same gloves on. She was about to hand food to a customer and I said are you *** crazy to service food to a customer with the same gloves you touched the trash and clean lettuce. The other employee is on her cell phone in the driveway saying she is talking to the manager which is her mother. Her mother says she is sorry. That I need to claim Down and stop cussing. By then I was completely down.

Host rigo

Order 37

11/27/2019

813p

30105

Total 8.55

My phone number is 719896****

I was so mad I went home and eat a can of red beans for dinner. It only cost me $.72 and was good. I talked to Maria in your Parker store wonderful and helpful employee. The Colorado Springs ladies need to be fired at once. My opinion bad customer service.

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Pros:
  • I love del taco
Cons:
  • All of the above
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Mary K Cbm
map-marker Post Falls-Rathdrum, Idaho

Complaint for PDA

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I was stuck in the drive thru line for 20 minutes at the Post Falls Idaho store location. All i ordered was 2 large fries. A big guy in a manager's uniform and a beard walked out the back door with a young girl (who was also wearing a del taco shirt) and they began kissing right in view of the drive thru. This girl looked like she was maybe 16-17. I had my kids in the car and i dont think that this type of behavior is a good influence to them. Especially a manager groping one of his much younger employees.
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Preferred solution: These employees need to be reprimanded

Bryan C Ufx

Unsatisfied

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Number 8 on the menu $10 a piece I had one single piece of chicken in my burrito the rest was rice and other things and the soft taco was very small I think I will stick with Taco Bell I at least get full off of $5 I think your restaurant is lacking in the satisfaction Department I won't be back
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Loss:
$20

Preferred solution: Never return

User's recommendation: Spend less at Taco Bell and leave full

Anonymous
map-marker Oxford, Alabama

Was very rude , it really got ugly.

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As we all know that we have a disease that is causing us stay home and. so on .

U cant go inside a restaurant and set down and eat your meal , i should know better then anyone i own my own trucking company, so ive been having to take extra steps to get my hot meals every day , in the last two weeks ive been from Texas to New York, and ive had to say everyone as welcomed me with open arms , if they only have drive thru open they would unlock their doors and let me come in and order my meal from the inside until today in Georgia i was refused to come inside they told me i had to go through the drive thru so i did and they tried to make me and my wife look crazy, but we did and i was videotaping everything until i got up to the window and i was told Four times to turn my camera off but i didnt .

Until i felt like that it was getting alittle out of control... me and my wife ard in our 50's and we both said we have never been imbarerst

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Stacy I Ouq
map-marker Hacienda Heights, California

Horrible service

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I received a voucher and I went to go and order and the same rude employee was the same one one that helped me I didn't even waste my voucher and money I will never be coming back to this location and my voucher is only redeemable there.
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Loss:
$15

Preferred solution: Full refund

User's recommendation: Stay away

Leslie R Glb
map-marker Las Vegas, Nevada

The food has made my spouse ill on a recent occasion and myself ill lastnight

I ordered 1/2 bean cheese burrito &;;;;; 2 turkey tacos. Got very ill last night after I ate. Vomited and diarrhea. My spouse ordered food there, same store, became as ill as I did last night. The food is not fresh at this store.The meat spells. 280 N. Jones, Las Vegas, NV (702) 870-****. This store use to be my favorite! It's gone completely down hill!
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Loss:
$7

Preferred solution: 2 free turkey tacos and 1/2 been cheese burrito at your store on Jones/Sahara, Las Vegas. They have the freshest food!

Anonymous
map-marker Chico, California

Rot gut food

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terrible tacos.no meat,no cheese,no lettuce.burritos were beans but no cheese at all.i bought 12 pack.my wife tossed.this is the one in chiico,ca.never again.
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User's recommendation: do not buy even if hungry

Amy N Wpb

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Verified Reviewer

Worst place

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Went to Anthem store 15 minutes before closing and was told they had only dessert and soda. The manager opened the drive through window laughing and waved.
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Pros:
  • I love del taco
Cons:
  • Rude and disrespectful manager

Preferred solution: Let the company propose a solution

User's recommendation: Do go to this store worst customer service

Anita Zwm
map-marker Phoenix, Arizona

Check food first

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Del Taco - Check food first
Del Taco - Check food first - Image 2
I visited DelTaco on 19th n Union Hills on Monday the 25th. Very disappointed when I got home with my food. Steak fries were awful burnt and old meat had 2 pieces of tomatoes and the order was wrong. The fries were so bad that it compelled me to write this.
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Loss:
$8
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Glendale, California

Customer service /manager

Hi I went through the Del Taco drive through on Arlington/91 freeway in California for lunch , first of all I felt very rushed and they seemed annoyed when asking for sauce , I tried to put my straw in the soda and it was so packed with ice the Straw wouldn’t even go in ... as we are trying to check the order we realize we are missing our fires to the chicken burrito combo ..

the ham burger combo was ordered plain and it was so hard my son couldn’t eat it ... I put in a phone call to let them know my order was NOT complete the manager answered and she was extremely rude , asked me to come back I said I had already left and was too far when I explained my straw wouldn’t go through her reply “ what do you want be to do , they put too much ice “ at that point she was so rude , and the fact that I spent $35 for missing , hard and gross lunch is upsetting ... I normally do nit do things like this but the minute she replied what do you want me to do I ended the phone conversation and let her know I would be contacting corporate ..

this day and age there is absolutely NO reason for her to treat me or my family that way ... I get they are under stress but if you can’t handle your customer service you are definitely the wrong business...

I would appreciate a response so at least I know you are aware of my email ..

Thank you

Mary Ma

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Ysabel Kma

Double check your order

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Del Taco - Double check your order
Del Taco - Double check your order - Image 2
second or third occurrence where my order has not been filled correctly. Last two times did npt get avocado on my tacos and was NOT told about it. This time, I did not receive two beyond tacos that i paid for ($5.38)..
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Loss:
$5
Pros:
  • Great food
Cons:
  • Terrible customer relations and service
Reason of review:
Poor customer service

Preferred solution: Full refund

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