Cheese crisps | Del Taco in Houston, Texas

I wonder why you don't sell cheese crisps at your stores ? Everybody I know loves them. They are easy to make. Quesadillas suck! Also why don't you have a suggestion tab on the web site?
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Review
#1500068 Review #1500068 is a subjective opinion of poster.
Product
Del Taco Quesadilla
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

*** customer service - del taco in costa mesa

1.0
Details
messed up my cheese quesadilla and when i went back to get it replaced the manager wouldn't do it without my receipt which i didnt save from the prior week but i expect them to make it right. that wasn't the worst part i went online and submitted form AND i called them and they never got back to me since. the part when the manager wouldn't replace my quesadilla shocked me as any good establishment will replace an order they screw up but not this *** and he was pompous and arrogant about it too. whats up with the 100 words rule that is weird.
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Review
#911097 Review #911097 is a subjective opinion of poster.
Product
Del Taco Quesadilla
Reason of review
Order processing issue

Del Taco - Quesadilla Review from Riverside, California

2.8
Details
Hi, I'd like to report inconsistency in pricing on consumer experience when it comes to payament methods. In the Baker, CA location they are cash only. While, when you go to the locations in Barstow, a #7 meal which includes 2 fish tacos, 1 fry and a drink is on the menu for $7.99, but at locations in Las Vegas and throighout Southern California is $6.79. Why the discrepancy? I work for a national retailer and we get audited constantly. Pricing issues like this are a violation against consumer protection laws. Lastly, the quesadilla cooked at locations from Yucca Valley, Barstow, Baker generally has a greasier finish when sauce. When you buy the quesadillas in Tempe, AZ or Las Vegas, they are not as grease. Why the difference? I lovd your food, dont get me wrong, but these 3 things drive me insane...
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Review
#805032 Review #805032 is a subjective opinion of poster.
Product
Del Taco Quesadilla
Reason of review
Pricing issue
2.1
Details
Stopped at del taco # 1#3 (middle digit was unreadable) on the corned of South St and Downey Ave in Long Beach. Order # 38, January 1, 2016 at 22:03:05, sale # 22(digit was unreadable)238, sale total $9.90, drawer #5, drive thru. I ordered a Bacon Chicken & Avocado...
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1 comment
Anonymous
#1098684

After reading your review, I think it is you that has the issues with the English language, not her.

Review
#762677 Review #762677 is a subjective opinion of poster.
Product
Del Taco Quesadilla
Cons
  • Customer service
Reason of review
poor quality & customer service
Preferred solution
Let the company propose a solution

Orders are not right almost every time store 785 | Del Taco in Menifee, California

2.0
Details
Have gone to the Del Taco in Menifee store 785 off the 215 freeway at Scott Rd alot. The past three months they have not gotten my order right once. From no lettuce on a tostada, extra lettuce on the tostada and no cheese, no melted cheese on a quesadilla, to it not being cut at all, no hot sauce provided even after they asked what you wanted, to a spicy jack quesadilla to no green sauce( how is that a spicy jack?), to partial shells for the tacos( and the broken pieces not being in the wrapper). I have spoken to the manager at the store and they have said they were sorry and replaced my order, which is great, but i would like to have my order right when i go there. Not keep getting a replacement the next time I'm there, and then its not right again. I have called the customer complaint line and have not got a call back at all. not happy with this store so now i will go to the one at Benton Crossing, it is further but maybe i will get what i order right.
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Review
#666817 Review #666817 is a subjective opinion of poster.
Product
Del Taco Quesadilla
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

False Advertising or Lack of Training? | Del Taco in Redondo Beach, California

Brand new Del Taco in Ontario, CA area right off the 15 FWY North and Jurupa exit. They asked if I want to go Medium and I try to verify that small fries was going to be included as advertised with my #6 meal(2 tacos, quesadilla and regular drink). She said , NO, just a medium drink for an extra $0.49. I pointed out what it said on the big sign outside--medium drink AND small fries when you GO Medium! I told them nevermind and stuck with the standard order because I was in a hurry and I was in the drive thru. I told them to look at the sign.
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Review
#136558 Review #136558 is a subjective opinion of poster.
Product
Del Taco Quesadilla

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