Wichita, Kansas
Not resolved
0 comments

Hi I live in Littleton Colorado I come to Del Taco at least three times a week I love you guys as food I used to love your guys as service however I literally got into an altercation with one of your customer service Representatives at the drive-thru I told her I needed a large side of green chili this specific title large side because of the fact that you guys serve ramekins for sides of green chili unless I say large then I get a bowl well your customer service rep by the name of Anna over here off of Belleview and Broadway was rude snide and had to be right and when I told her that I said a large side she insisted on charging me extra and even though I told her I don't mind spending extra the way she worded it she asked me if so is that all for you I said yes and she walked away without getting the chili and would not come back to serve me the chili like I wanted please I asked do something about your employee issue there's no language barrier she speaks English fine but she's rude and pompous extremely total bit

Reason of review: Poor customer service.

Monetary Loss: $26.

Preferred solution: Full refund.

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